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What is security as a service, and why is it useful?

  • Writer: ESET Expert
    ESET Expert
  • Jun 16
  • 3 min read

Feeling lost on the vast sea of cybersecurity? Worried about those malicious entities swimming about? Don’t worry; security services are here to rescue you and put a stop to those hungry sharks.

Feeling lost on the vast sea of cybersecurity? Worried about those malicious entities swimming about? Don’t worry; security services are here to rescue you and put a stop to those hungry sharks.


According to IBM, companies that leverage managed security service providers (MSSPs), for example, lower their breach costs by almost $100,000. In contrast, factors that can severely increase breach costs, to the tune of about $256,529, are prevailing security skills shortages. Thus, most factors that can have a positive impact (like posture management or proactive risk management) are addressable by procuring security services.


Such high-level digital security means strengthened business continuity, efficiency, and operational satisfaction. Relying on advanced threat hunting and response tools to investigate, identify, and resolve any threats that would penetrate standard defenses requires a more selective, keen-eyed, and knowledgeable approach that is best done by human experts, which SECaaS offers as its most important selling point.


About ESET Security Services

To level up the security of our customers, ESET Security Services offer unparalleled benefits for companies looking to maximize their protection.


From ESET Premium Support, offering prompt assistance from ESET experts any hour of the day to maximize your security potential with us, to our ESET Detection and Response services and ESET MDR tiers, which optimize business security to the max, year-round, and ESET Threat Intelligence, serving as the backbone of a decisive security operation, we work to support the agenda of businesses seeking to prevent threats from bursting in unannounced.


Sure, not all of these services are necessary for a business to prosper, but the more one minimizes their company’s attack surface, the less likely they are to experience a failure leading to a halt in operational productivity. The golden rule is to always expect the unexpected.


What about MDR?

As businesses now often need increased visibility into their endpoints and networks to ensure that emerging threats, careless employee behavior, or unwanted applications do not endanger their profits or reputation, managed detection and response (MDR) is a great way to go toward achieving a full measure of protection from threats.


What it means is that, for example, ESET PROTECT MDR, supplemented by the ESET PROTECT Platform’s modules, like ESET Inspect, receives additional help from human security experts. These experts, well-versed in the latest threat intelligence, weaponize their knowledge of ESET’s products and telemetry, proactively taking care of a customer’s security positioning.


This synergy of technology and human knowledge represents a dedicated service that ensures a thorough coverage of a business’s entire attack surface—from endpoints (phones/PCs/servers) to cloud apps and mail as part of a prevention-first approach. Whether one has a capable IT security team or not, additional input is always welcome, and MDR helps businesses bridge knowledge and security gaps that might not be obvious at first glance.


Lost in the weeds In 2017, Equifax was a victim of a massive data breach because they did not patch a vulnerability with an existing patch. The result? Threat actors got their hands on the data of more than 140 million Americans, at a cost measured in hundreds of millions of dollars. What this tells us is that even the largest businesses can lose out badly, without thorough security assessments.
Security services are essential in combating threats

The full picture is obvious—security services can be very beneficial for businesses, but to what degree a business requires such a service is for another debate. However, there is clearly value in having an endpoint security solution supported by an additional team of experts, especially when such internal resources could be lacking, or a business has some trepidation with regard to their security posture’s penetrability.

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